Tucson, Arizona

Taking a portal approach to its charismatic web site, Tucson provides a categorical style subject index, with buttons for quick links to popular features like e-services. This format not only makes it easy to locate specific content, but invites users to browse through the wide variety of materials. Tucson’s e-services section is like a one-stop shop for citizens, where they can accesss dozens of city forms, PDFs and public information on one page. The site also provides excellent coverage of financial information.